What We Collect
We may collect your name, contact details, booking details, arrival information, special requests, dietary notes, and messages you send to us by phone, email, WhatsApp, social media, or website forms.
How The Boughton collects, uses, and looks after the information you share with us.
General Privacy Policy — The Boughton
We may collect your name, contact details, booking details, arrival information, special requests, dietary notes, and messages you send to us by phone, email, WhatsApp, social media, or website forms.
We use your information to manage room and table bookings, answer enquiries, prepare for your visit, provide hospitality services, handle payments or refunds, and keep reasonable business records.
Some bookings and payments are handled by trusted third-party platforms such as Booking.com and their payment providers. They process your information under their own privacy policies as well as sharing booking details with us.
Our website may use essential cookies and basic analytics or embedded third-party services to keep the site working, understand visits, and link to services such as maps, Booking.com, WhatsApp, Facebook, and Instagram.
We keep personal information only for as long as needed for bookings, guest service, accounting, legal, and reasonable business purposes. We take sensible steps to protect it and do not sell your personal data.
You can ask what information we hold about you, request a correction or deletion where appropriate, object to certain uses, or withdraw consent for marketing at any time by contacting us.
The Boughton, Church Road, Peterchurch, Herefordshire, HR2 0RT